the urban chique Malaysia

The Urban Chique delivers the latest fashions at 30-70% below its retails prices. Our products are of the best quality. We have weekly new arrivals, in order to provide the most up-to-date fashion merchandise to our customers. We are dedicated to a relentless pursuit of customer service excellence with comprehensive sales representatives, cooperative marketing and sales operation programs. We offer dedicated support and customer service via email to better serve you and have a full staff of people dedicated to making shopping at Urban Chique a satisfying and convenient experience.Shipping & HandlingWe ship worldwide. Please see our Shipping Rate information here. Parcel(s) weight and shipping fee to your destination will be automatically calculated during Checkout. Different shipping rate based on product weight and destination. For items in stock, we will ship immediately in 5 business days upon receiving your payment. After posting out your items, we would update the order status from "Processing to Delivered", with email notification. Normally your order will arrive within 3-5 business days. We do not deliver on public holidays. We have noticed that there are usually considerable postal delays if there are public holidays at your end, so please take this into consideration!All orders are shipped from Hong Kong via HK Postal Service by International Air Mail(EMS), you will receive a tracking number. You can track your package by visiting Hong Kong Post Mail Tracking system and entering your tracking number into the space provided. Or select your country, connect to the mail tracking website of the country directly.If you want to combined shipment of 2 seperate orders, please let us know before you place the first order (you may also notice us by adding comment texts while checking out your order). After you have placed the first order, you will have 7 days to combine all of the other items. When you are ready to checkout, please pay all your items in ONE combined payment and please DO NOT pay your items into separate payments.You may be subject to import duties, VAT, taxes, and/or customs fees which may be imposed by your local government when you receive your package. You are responsible for paying any additional charges for customs clearance. Rates vary by country and by what was ordered so we are not able to supply an estimated cost. Please contact your local post office or customs office to inquire about these charges.Exchanges and ReturnsOnly unmendable defective merchandises are subject to exchange within 7 days of delivery. Please email us and returned to us with our ORIGINAL TAG, UNDAMAGED and UN-WORN within 7 days in the SAME CONDITION as it was sent to you. Once we have confirmed with the defective items, we would immediately EXCHANGE non-detective / correct merchandises for you, or CREDIT the payment amount to your account with immediate use. Buyers are required to bear items returning shipping cost. No claims on used goods.Orders that are returned to us due to unclaimed, incomplete or incorrect address provided will not be returned to the customer and will only be resent at the customers expense. Additionally, orders that are abandoned by your local post office or customs, for whatever reason, will not be returned to the customer and will only be resent at the customers expense.