Ticket Printers

The most fundamental function in a Q-MATIC system is issuing a ticket to a customer. The ticket printer issues an alphanumeric ticket that can be customised to include a greeting, wait-time, advertising, and other important information.

The ticket is issued based on the specific service that each customer desires. A ticket printer can display between one to ten different services. Customers can then wait comfortably in a lobby area until called.

Self-service devices, such as magnetic card readers and touch screens kiosks, can be connected so that customers can select between different categories of service.

Q-WIN keeps track of the number of customers waiting for each category of service at every counter and at every branch. Managers can view this information and make appropriate staffing or category changes.