Employee monitoring -- The 2005 Electronic Monitoring & Surveillance Survey found an increase in the amount of employers using video monitoring to monitor employees' on-the-job performance. The
survey also noted that 85% of employers tell their employees that they are under surveillance. Monitoring helps companies see how employees are using their work time and it checks for efficient
transaction processing at banks, high-tech companies, or in securities exchange businesses. Video monitoring can determine customer traffic patterns, which can help managers maximize their
scheduling hours.
Gaining customer service information -- Without video monitoring, managers would not gain the proper amount of feedback from customers to know if the company is delivering its promises. For
example, in a department store,
Security Cameras