Weve found that when we focus on the real needs of our customers everything else falls into place. If we ask ourselves What do our customers really want? we always know what to do.
Most likely you have also been referred to this site by one of your cycling buddies who have Neuvation products and love them or has been one of the many people who have been really happy with our customer service (Google both of them if you havent already).
You have bought the brands and have been disappointed and have come to the realization that the true measure of a purchase (or being an informed shopper) is in getting the quality you want (if this is your passion, sacrificing quality is not an option) at the best possible price.
You are Internet savvy and have worn out the Google keys on your keyboard. You have also been around the block and understand what is going on from a business side. You know that shopping online can save a lot of money (why else would you be reading this page). You also have seen a dramatic shift in the last 10 years in terms of country of origin for almost all of the bicycle parts. You know that some of the very best bike frames in the world are made in China and that even most of the Italians have moved to China and Taiwan for their production. You know that made in Taiwan and China labels are on the bulk of the high end bicycle products.
You have bought a lot of equipment over the years and have had both good and bad luck with the big brands and have done a lot of research into not only the buzz words of the bike industry but also into the real nuts and bolts about why some components and bikes are really better than others.
Cycling is more than just a hobby, it really has become a defining character not only for yourself but also for people who know you. You are the bike rider. While you are not riding, thinking about future rides and equipment take up a good amount of your very limited free time.
Instead of the normal home page telling you all about me and my company, Ive decided to tell you about yourself. After about 5 years of answering e-mails and returning phone calls I have a very good idea of who you are.
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