Mermaid

We are a company based in France and have close relationships with other international businesses.
We sell our products all over the world and focus our efforts on providing quality products and excellent customer service.

We aim to provide the best service and the best products at the best price.
We follow personally each order and keep our customers updated on the status of their order.
It takes 10-15 days for making the dresses and express delivery takes about 5 days.
We send a picture of the finished product before sending it and we ship it once we got the customer's approval.
If on viewing the pictures the customer is not satisfied, some modifications will be made.
In the unlikely case the product is not conform to the item ordered, a refund will be possible.
Once the item has been sent, a refund will only be possible if it is faulty and if the item is returned directly to the supplier (possibility of sending the item back to an address in Europe).
The price of the shipping fee (standard rate of 35 Euros per item) of the original order will not be refunded.
Customers will send the item back at their own cost.
Applicable duty taxes are at the customers charge.
If you have more questions or need help, don't hesitate to contact us.

Thank you.