Nice Call Focus III management solutions

NiceCall Focus III is a full-featured, compact recording solution designed to meet the needs of small sites such as bank branches, insurance offices, trading divisions of large financial institutions, emergency centers and small contact centers.

NiceCall Focus III provides total recording, quality management, scenario reconstruction and other tools designed to meet the specific needs of these sectors with up to 48 recording channels per capture unit. It also provides a multi-site solution for distributed organizations, such as bank branches, public safety answering points, or contact centers.

Based on a completely new PCI bus design, NiceCall Focus III utilizes an open architecture without any proprietary boards. It supports many different telephony interfaces including analog and digital as well as ISDN BRI. NiceCall Focus III maximizes archiving capacity by using the advanced technology compression algorithm G.729A.

NiceCall Focus III provides small-to-medium sites with a one-box, full-featured system with low maintenance requirements.

Benefits:

Maximum uptime ?tool-less maintenance and industry-standard architecture ensure reliability and minimize repair time