Predictive Dialer ( Software )
Product Details
|
EM KAY IT Solutions (P) Ltd integrates world renowned Dialers from Noble Systems. We are exclusive distributor for Noble System in India. The use of Dialer enhances productivity, improves customer care, and most important of all to have more productivity. It is the time factor which gives one technology an edge over the other. Their was a time when people use to dial manually, with the advent of |
|
|
technology first came Preview Dialer, progressive dialer and finally the real breakthrough has come with Predictive Dialing which gives the agents an extraordinary productivity. The system predicts when agents will finish the current call, and the system will dial out another phone line while agents are still talking to customers. Predictive Dialers help in saving management time too. The program maintains do not call lists, organizes data like sales, leads, call-backs etc. This can help agents to decide which times of day work best to call, finding the best lead etc. Predictive Dialers help control leads. Once a number has been called by the system, it will remember what time the call was placed, outcome of the call, and will not call the customer again until asked to. Predictive Dialers give a real-time feedback and the manager can monitor and maintain optimum performance and productivity. The real-time displays give information about inbound queues, current status and statistics, dialer statistics, and list performance. It helps to identify agents who have exceeded preset goals, monitor and train an agent for immediate corrective action and feedback. Today's call centers, while committed to the same basic functions, are vastly different from each other. The same holds true for predictive dialers. While they all perform the same core function of dialing numbers from a list, they differ by:
The main reason for the increasing popularity of predictive dialers is their ability to dramatically increase the efficiency of your agent team by eliminating the dead time between calls. If you're just learning about predictive dialers, you should know that this technology goes by a variety of other names. Included among these interchangeable names are the following: automated telemarketing system, outbound contact management system, and automated dialing. We would like to differentiate and highlight our offering of Noble System Predictive Dialer from that of competitive Predictive Dialer.
|
EM KAY IT Solutions (P) Ltd integrates world renowned Dialers from Noble Systems.
- Type:PC Game
Send inquiry / quota request to Predictive Dialer ( Software )
Relate products of Predictive Dialer ( Software )
Call Center Dialer Software
Imaginesales is the best CRM solution in India. An Imaginesales call center dialer is a software program that automates the process of dialing phone numbers. It is often also called auto dialers. Research has proven that a call center dialer increases the productivity of the ...
Come From Imaginesales
Predictive Dialer Outbound Dialer Call Center Software
Place of Origin:Haryana India Brand Name:Ameyo Type:Networking & Server We provide call center software, predictive dialer, outbound dialer ...
Come From Drishti-Soft Solutions
Auto-Dialers software
The auto-dialer is a call redirecting device for LDTS operators. Once set up, it should operate smoothly for any predefined call condition. Our auto-dialers are widely accepted by LTDS operators and used in major markets like Turkey, Japan, Malaysia, Taiwan, China, Latvia, and ...
Come From Bircom Telekomunikasyon
