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Bliss supports all standard printers. Most important is that it supports the character base printing on dot matrix printer. It also supports pre-printed stationery. This gives you a
fast report printing.
Bliss uses specially developed query algorithm gives fast results on any database.
With Bliss you can import or export the database with the customizable sequence. The old data can be archived to save the disk space.
With Bliss, you can query a database the way you want it. The design of query is as simple as any drag drop procedure.
Bliss can generate audio and visual alarms and can generate reminders on specific dates. It also can send an email.
Bliss gives a customer and product link.
Bliss offers a powerful management information tool to do sales analysis, customer analysis.
Have Bliss to redial the busy numbers continuously.
Bliss can record all the incoming calls and store them. This feature can also be activated using caller identification.
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Type a message and have Bliss to read it for your customer over a phone line.
Bliss can send pager message to all selected pagers in one go.
In one go, Bliss can send customized email message to all selected customers.
Bliss can send a same SMS message to all selected customers in one go.
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Customized a single letter to be sent to all the clients. Bliss can do that. You can have the letter templates ready for your standard letters.
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Introduce your product, or remind all your clients about party invitation by voice mail merge. Type a message or read a message and Bliss will call all or
selected clients and will play the same.
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Before even you answer the call, Bliss tracks the last transaction you had with the client and displays it. You can address the call by personal name
to give a surprise or wish for Birthday and Anniversary or even track his needs for your product.
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Bliss has an ability to detect the caller identification by displaying a telephone number from where the call is placed.
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For managing the customers, Bliss offers a full Telephone Application Protocol Interface (TAPI).
Bliss allows you to synchronize and unify the database across your branches.
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Bliss allows you to change your database at any time without losing your data.
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For specific business solutions, Bliss offers a Pre-configured database design.
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Bliss gives you a flexibility to have user interface in any standard regional language.
Multi Database Support (MDBS): Bliss offers you to work with any standard database. From stand alone PC
Microsoft Jet Engine (Access), MSSQL, Oracle and shortly on POSTGRES too! This means that you can have a
database on any platform like WindowsNT, Windows2000, Novell NetWare, Linux and even on Unix.
Bliss offers you a full configurable database design. Choose your own fields, name your own fields also make
it mandatory the way you want it. All this without any database Administrator!
Bliss needs very little disk space, memory and CPU resources to operate. The database size is of course
depends on your business.
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Bliss is based on Microsoft Windows ? platform. It does not need any special skills to
install, customize and operate the product.
The software we have can integrate the existing modem of your computer to support full
Telephone protocols and can make your computer in to a call centre.
You keep your customers happy with your product but Bliss happily manages them. A single
happy customer is Bliss to business any way.
Customer Relation Management is an essence for any business today. From just a small shop
to a huge call centre. A package that can keep customers happy as well as gives a comfort
to manage them is Bliss for every businessman.
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