Any date range may be selected.
Output options:
You can see here at a glance your QOS, lost and short calls, etc.
For Call Centres we have a special add-on: a call center monitor which can display in short intervals the current work load of agents, quality of service for agents, the voice mail and the hot line.
For Call Centres we have a special add-on: a call center monitor which can display in short intervals the current work load |