Virtual Call Center Software

Useful to various Industry Sectors:

Financial, Retail, Insurance, Healthcare Services

The offered VoIP solutions has good performance across all providers. Good Quality of Service (QoS) mechanisms ensure high voice quality through tight control of delay, loss, and jitter.

Our fully hosted, Software as a Service (SaaS) offers a predictive dialing capability that can double or triple the number of right party connections. A predictive dialing system automates outbound dialing to only connect agents to calls answered by real people.

Use the Virtual Call Center to achieve more profitable and productive telemarketing campaigns.

The Outbound Virtual Call Center is a complete service consisting of outbound campaign management functionality with predictive dialing. With you will use our phone dialer and robust outbound call center software to efficiently and effectively manage product campaigns, generate sales leads, process account collections, raise funds, administer research surveys, and conduct political and community initiatives. Our Predictive Dialer provides all the features you need to achieve the maximum number of successful calls by the minimum number of agents.

Enjoy world-class outbound campaigns and predictive dialing with the Outbound Virtual Call Center that enables:

Virtual Call Center Software Overview

How do companies quickly address the changing needs of their sales, marketing and customer service operations? VCC provides the most comprehensive data and seamless integration you need to effectively manage call center activities. Delivered through a state-of-the-art on-demand, Software as a Service (SaaS) platform, solution eliminates the complexities involved in creating, managing and deploying a world-class call center. The result? Your best customer service delivered simply, easily and cost-effectively.

With hosted virtual call center software, you get all the benefits of a dedicated, premise-based call center system, without the costs, delays or headaches. Our VoIP- Virtual Call Center was built from the ground up to be:

VCC provides the most comprehensive data and seamless integration you need to effectively manage call center activities