Control & Alarm Panel
Product Details
You can hear the recordings from the File Manager, ordered per date, hour, dialed phone number or incoming number. They are encrypted (option in units purchased in kits) , requiring a password to be listened. Up to 10 different passwords can be used, to give 10 security levels. They can soon be copied to a CDRom, or sent by e-mail. Encrypted files can be listened but not modified because they have a system of Legal Validation that allows that an expert certifies them in case of judgment.
The recording are only made when you begins to speak on the telephone. This way memory is not wasted. Each conversation is contained in a single audio file.
The codification with MP3 digital compression, using encripted format, allows the storing of recordings with good voice quality, only using 3.6 MB of memory per hour of recording. That is to say that a standard Hard Disk of 160 GB allows to store more than 40,000 hours of continuous recording (more than 4 years). Only a HA200 recording gives you full Legal Validity.
Each PC handles of 2 to 32 channels. You can use our rack mount industrial computer for the recording of Call Centers, customers support, etc. The Audit people needs an authorization to be able to access to the recordings, to maintain the confidentiality.
The new digital recorders of Solidyne have great advantages on the technologies that today offer other companies of the world. In the first place, we offer Open Systems, because it operates within a conventional PC (your own PC or our Industrial Rack mounted unit) The balanced line adapters, are manufactured and guarantee by Solidyne. They are USB connected (you do not need to open the PC). USB80 docks resists 2 KV pulses and has processed audio for levelling both sides of telephone line. All expansions or future upgrades of the system are made to low cost, not depending in captive form of the provider. You even can purchase new parts form your PC store !
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When the time during STANDBY mode exceeds the reference time that the user have set, for that day and hour, then the channel goes to the mode ALARM (red bar). At the figure there are 4
channels in ALARM mode. The AR200 is able to send an email to the PC of the Chief Engineer to inform him of this situation.
Channels in green are in STANDBY mode. When in orange, they are in RECORDING mode. The bar height (and the central number) indicates the Time at the indicated state. |
From any point of the LAN, it is possible to install this software to monitor the AR200 recording.
- Type:Educational & Reference
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