Interactive Voice IVR Application Generator software

GMA Interactive Voice Response (IVR), an NT based GUI applications generator, was developed to answer the needs of the growing call centers and Service Providers. Designed with some ready to go modules, such as, group mailbox, fax on-demand and on line activation of modules, GMA IVR provides its customers with the ability to quickly develop, modify and deploy their own custom voice applications without the need of knowing a specific programming language. Interactive Voice also allows links to any external c++ library. Uniting the worlds of voice,fax and internetInteractive Voice is able to make use of GMA's advanced IVR tools and messaging solutions that allow developers to create interactive systems that combine the world of voice with the worlds of the Web, e-mail, fax and SMS. GMA's IVR platform provides a turnkey solution that is multi-lingual, Database access, and provides real-time operation logs. Standard telephony functionsInteractive Voice libraries and modules include all standard telephony functions such as answer, play, transfer, CTI functions like ANI, DNIS, TCP/IP and RS232, fax functions, as well as mathematical and statistical functions. Main Functionalities and AdvantagesNo programming background is required in order to implement basic applications. Simple drag & drop graphic scripting design. On line activation of scripts. Modular application design which allows showing or hiding parts of the application for easy development and modifications. Interaction with customized applications via the Query Box such as SQL database applications.Version Management enabling reactivation of previous scripts. Vxml support for vocal access to company's web site, opening it to billions of telephone owners. Easy system application add-on: simply drag and drop new icons and operate them on the fly - no need to shut down the system when adding or removing components. log activity viewer that shows all details during the call flow, indicates when error is occurred, allows pointing a none continues part in the call flow and line in use indication. Back to top

GMA Interactive Voice Response (IVR), an NT based GUI applications generator