Interactive voice solutions

Interactive voice solutions allow fixed line, mobile and application service providers to harness voice to create cutting-edge service. This enables operators to deploy a whole array of new and innovative voice services, enabling users to access information on demand via a variety of media, including interactive voice response system and speech recognition technology.Unified Communications also develops customised solutions to address unique needs of our customers, utilizing our rich experience in the telecommunications technologies such as SMS, SS7, USSD and WAP to provide state-of-the-art capabilities. Interactive Media Server / Interactive Voice Response (IVR) SystemWe build to order telecommunications solutions on turnkey basis for fixed line and mobile operators as well as enterprises to create customised IVR applications on ISDN, SS7, or VoIP network.To date, we have developed a number of voice / fax processing modules that help our customer to shorten the time-to-market their IVR services. The Interactive Media Server can support multiple applications which are developed in a GUI-based SCE (Service Creation Environment). In-house software developers of telcos can now be given certified training and make IVR applications modification by themselves.

Interactive voice solutions