The single largest reason for a failed deployment of a spend management system is the long delay in bringing suppliers catalogs online. As a result, when users attempt to purchase an indirect supply item through the new system, and if all supplier catalogs are either not online or are not current, users get annoyed that the interaction wasted their precious time. After a few such events, they stop going to the system altogether a failed implementation.
The single largest reason for a failed deployment of a spend management system is the long delay in bringing suppliers catalogs |