IT BUSINESS MANAGEMENT SOLUTIONS software

The suite also includes Management Information (MI), which is an application that enables both IT and business managers to measure performance graphically against Key Performance Indicators (KPIs).

ITBMs key objective is to align these three disciplines to measurably achieve an enterprises strategic and operational goals. Among its modules are incident, problem and change management; service level management; operational level management; desktop management; network management; server management; impact analysis and reporting; self -service portals; asset and configuration management; and IT process management.

ITBM solutions are designed to assist IT departments in providing IT services to the business by linking the many IT functions.  It enables businesses to maximize their potential by supplying the highest levels of service to both their internal and external customers.

IT Business Management (ITBM) is a complete suite of business solutions PPCC offers in partnership with Touchpaper.

IT Business Management (ITBM) is a complete suite of business solutions PPCC offers in partnership with Touchpaper.