Identify factors important to clients, Promote a customer-oriented philosophy, Adopt customer-based measures, Develop end-to-end processes to serve customers, Provide successful customer support, Handle customer complaints, Track all aspects of sales
CRM governs an organization's philosophy at all levels, including policies and processes, front of house customer service, employee training, marketing, systems and information management. CRM systems are integrated end-to-end across marketing, sales, and customer service. It helps us in
CRM governs an organization's philosophy at all levels, including policies and processes, front of house customer service |