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Adit 3000 Services
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752-0007
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Adit 3104 Configure to Order
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Installation of end-user configuration information such as customer identifiers, circuit ID, IP addresses, voice settings, security settings, etc. Customer provides configuration
information at time of order.
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720-0100
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Carrier Access Incident Call Support
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Support with up to six phone or email contacts to resolve a single incident. Also includes access to website documentation resources during incident.
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720-0086
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Adit 3000 Professional Maintenance
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1 year of 8 hour, 5 day, priority queuing telephone support, advance hardware replacement, 8 hour e-mail response during working hours and 12 during other periods, web based training,
notifications of software updates, and free maintenance software releas
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720-0087
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Adit 3000 Executive Maintenance
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1 year of 24 hour, 7 day, priority queuing telephone support, advance hardware replacement, 2 hour e-mail response during working hours and 12 hours during other periods, web based
training, notifications of software updates, and free maintenance and upgr
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720-0093
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Adit 3000 On-Site Maintenance
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1 year of 24 hour, 7 day, priority queuing telephone support, local sparing of field replaceable units, 4 hour response for an on-site technician, 2 hour e-mail response during working
hours and 12 hours during other periods, web based training, notification.
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