Kinetic Survey Software

"If you  measure it, it gets done." The IT Service Management Forum

Kinetic Survey brings customer feedback directly into your servicemanagement process, using your BMC Remedy Action Request System servicemanagement platform.

Kinetic Survey is the only process-driven, web-based customerfeedback survey management software for BMC Remedy. Totally embedded inBMC Remedy workflow, Survey makes it easy to create context-sensitivehelp desk surveys for service delivery management. Surveys can bedistributed via email, the web, or even as pop-up scripts for callcenter staff to gather actionable, timely feedback from internal orexternal customers.

Screenshot of Kinetic Survey enterprise survey creation and management application for BMC Remedy